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TESTIMONIALS
We are so happy to have made the move to Black & Associates for car insurance and home owners insurance. We saved a lot and gained better coverage and customer service by far. It was so quick and easy to transfer. After spending 30+ years with Farmers we will never go back. Black & Associates is #1 in our family. Mr. & Mrs. G. McCallum Spokane, WA
Black & Associates Insurance has been giving us GREAT customer service for many years for our autos, home and recreational vehicle. This year they saved us over $1000 by re-writing our auto policy and another company!! Daryl and Connie Squires Spokane, WA
We recommend you call Black & Associates Insurance for an insurance quote for your personal lines or commercial policy. We are saving $1070 this year on our new auto policy!! We have really appreciated their excellent customer service. Vickie and Roy Bemis Spokane, WA
For $91 more dollars per six months Black & Associates doubled our liability and add Uninsured and PIP to our policy by re-writing it to another company!! In the two years they have insured us, we have been pleased with their service and good advice. Micah and Amanda Hall Spokane, WA
During a recent conversation regarding personal liability insurance coverage, I could hardly believe anyone with a home, vehicle and a job would not carry an umbrella liability policy. With those assets available such persons are a ripe target for a lawsuit even if they were not at fault in the accident. Frank Reichert Spokane, WA
We were very please with the personal service we received from Janet Carpenter of Black & Associates Insurance, Inc. We wrote our automobiles, homeowners, and two investment properties through Janet at a significant savings. We like dealing with an agency that’s close by and takes a personal interest in our welfare. Ron and Joan Hull Spokane, WA
Over the years, Black & Associates Insurance, Inc. has given us excellent prices on our auto and home insurance. They have provided us with excellent service since November 1991, when they first wrote our policies. Thanks! Joseph Bollman Spokane, WA
Black & Associates was recommended to me by an existing customer and I am so glad I listened! They have been really great and I trust Black & Associates completely. Judy Nelson Deer Park, WA
We have been with Allied Insurance company for close to 20 years. James B. Black and Associates have been my contact with Allied insurance for the past 9 years. Janet has always been very helpful with all the insurance products that she handles for me and my wife. We have car insurance, homeowners insurance and pleasure boat insurance with her. She is always looking out for our benefit and ensures we receive the best service for the least amount of money. We recently bought a new vehicle and had no problem having our insurance changed to indicate the new coverage. She is always willing to go the extra mile to make sure we are satisfied with her services. I look forward to working with Janet again soon as we are planning on buying another vehicle. Mr. & Mrs. Richard Ridgeway Spokane, WA
Jim and Janet have taken good care of me for many, many years. Very fast on claims. Larry Mullenix Spokane, WA
We needed assistance with our homeowners coverage for a loss reported in 2005 – Our claim was settled promptly with courteous and understanding treatment. The staff is always friendly and willing to answer any questions we may have. Mrs. Jerry Ochse Spokane, WA
For many years now you people have been insuring all of my needs. I just thought it was a good time to tell you, you are doing a good job. Janet got my boat policy out in record time and I thought I would let you know. Howard and Peggy Fleming Spokane, WA
James B. Black & Associates have insured my properties, vehicles and boat for 9 years. Having everything under one umbrella and receiving guidance for all is much appreciate and give me peace of mind. Virginia Giesa Spokane, WA
Janet Carpenter of Black & Associates Insurance has been a great help to our family. She’s been very friendly and very willing to help us find the lowest rate for our auto insurance. We appreciate her kindness and will continue to use Black & Associates for all our insurance needs. Thanks!! Satisfied Client
Thanks for your helpful advice and understanding while I was having some insurance problems with my older son a while ago. Michael Lemberger, M.D.
I am writing you to thank you for your prompt, courteous and detail-attentive assistance to Floyd and me in our recent insurance changes. Not only have you completed the necessary paperwork in a timely matter, you have been personally considerate of details Floyd managed and I now need to learn, since he died earlier this month. Thank you for making this transition a positive learning experience for me. Thank you for alerting me to the need for insuring our stored household items until the new home is finished and ready for occupancy. You have taken your time to personally evaluate my insurance needs and given me sound advice, without making me feel inadequate for not having the knowledge and experience Floyd had. It has been extremely helpful to communicate personally with you, rather than struggle through the maze of modern-day telephone antics! Therefore, as this process continues to unfold, I look forward to further communications and dealings with you. Karen Mattern Spokane, WA
We have been very happy with your customer service. Judy and Janet always follow up on any questions we have in a timely manner. We also appreciate you alerting us on ways to save money. You were proactive on the homeowner increase we had and gave us the option to increase our deductable in order to save over 20% a year and avoid the increase. Mark & Karen Richardson Spokane, WA
Your customer service is the Best! It’s one-on-one, personal and a refreshing departure from the “bank” of representatives which frequently handle the business of any one customer. Keep it up! Jane Yurtis Ione, WA
We have been your clients since the early 80’s and even though we relocated from Spokane to Sequim 18 years ago, we have remained your clients. I attribute to this to the simple fact that you have been so very responsive to our needs. Whenever we have required help with our insurance, you have been only a phone call away and more than willing to assist us. In addition, as our children have grown into adults, you have been there for them as well. We appreciate your attention to our changing needs and intent to continue as your clients. Jeanette & Roger Easling Sequim, WA
Jim and Janet have consistently provided us with excellent service for our business and personal insurance. They answer all of our questions promptly and return our calls. This is excellent service and quality service and appreciate that a lot. Shane and Julie Lee (Taco Johns of Spokane.) Spokane, WA
We just wanted to take a few minutes to express our gratitude to Jim Black and Janet Carpenter for all that they have done for us over the years. They have been our agency for over 4 year and during that time they have continued to work for us and to find us the best policies for our home and vehicles. They have been a tremendous asset as we are starting our new business and need to find insurance and bonding to meet the state requirements. With just a phone call they are quick to help us with all of our needs and questions. Thank you. Russell and Laura Armstrong Spokane, WA
Janet, you are a wonderful agent, always there to help me. Thank you for what you do! Kathy Clark Colville, WA
Black & Associates is extremely easy to work with. They have always gone out of their way for us. We have cars, home and trailer with them. I would highly recommend them! John and Kathy Van Houdt Mead, WA
